Curate / Support
Help centre
Find answers about treatments, delivery, payments, and your account. Everything here is managed by our UK care team.
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11 topics to explore
Treatments
Clinical care, eligibility, and what to expect from your plan.
Weight Loss
GLP-1 treatment, eligibility, and ongoing clinical care.
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Sexual Health
Confidential care for Erectile Dysfunction and related concerns.
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Haircare
Male pattern hair loss treatments and what to expect.
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Curated Nutrition
Formulas, subscriptions, and how nutrition fits your plan.
View answersGeneral
Delivery, billing, your account, and how we work.
Delivery
Shipping, tracking, and discreet packaging.
View answersPayment
Billing, subscriptions, and refunds.
View answersConsultation
Consultations, clinician reviews, and follow-ups.
View answersAccount
Login, profile, and plan management.
View answersOrders
Order status, changes, and repeats.
View answersCancellations & returns
Cancelling an order or subscription, returns, refunds, and complaints.
View answersAbout Curate Health
Who we are, how we're regulated, and how we work.
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